Nicole Santos, LMHC, LPC

Hi! My name is Niki and I’ve been a PPOC clinician for over 4 years, joining the PAM team in March 2023.  I was raised in Dartmouth, MA and moved to Western MA to attend college and play softball. While I intended to move back after earning my degree, my network of friends, colleagues and mentors in the Springfield area grew large and I stayed for my graduate studies. I’ve made Western MA my home and that circle continues to grow!
I’ve worked with individuals across the life span in my 20+ year career, spending much of that time working collaboratively with children, adolescents and their families. I am fortunate to have learned and trained in nearly every kind of clinical setting, including psychiatric, trauma-focused residential, detention, group homes and family homes. My background and training affords me the ability to draw from modalities such as DBT, TF-CBT, Motivational Interviewing, and CBT. I believe that we are all doing the best we can in any given moment, AND with the appropriate support we can work to feel better, and then “do” better!

When I am not at PAM, I enjoy spending time with my family and our dog, Ellie. I have a passion for travel, being active outdoors, animals, live music, and learning more about the impact of physical activity, nutrition and emotional well-being. I also enjoy my role as an undergraduate adjunct faculty member at Bay Path University, and am a member of the Advisory Council for Springfield’s Ronald McDonald House.