Medical Home Services

At Pediatric and Adolescent Medicine we are your patient-centered medical home. Using this model, our providers can focus more on the patient's concern than his or her diagnosis. Our providers pride themselves on using evidence-based care by following the American Academy of Pediatrics (AAP) guidelines. By using evidence based care our providers are able to review, analyze, and translate the latest scientific evidence. Our goal is to incorporate the best available research, along with clinical experience and patient preference into daily clinical practice so our clinical staff can make informed patient-care decisions.

As your patient centered medical home we are here to support you with more than just your medical concerns, we are here to help you with mental/emotional well-being, address financial insecurities without judgment or bias and provide education and supportive services to the best of our ability. Our goal is to help you achieve the highest level of health and wellness by supporting you with all your concerns in life.

Pediatric and Adolescent Medicine is a part of the Pediatric Physicians Organization at Children's (PPOC). The PPOC has a strong collaborative relationship with Boston Children's Hospital. The PPOC is an independent organization that helps enhance an office's medical home. The PPOC provides an additional layer of support for our providers, as well as offering learning communities, and establishing quality measures. The PPOC has a regional support team that supports our offices care coordinators and provides an additional layer of Support.

The PPOC offers an asthma home management program, which reinforces the asthma action plan put in place by the PCP. The RST team provides teaching on how to properly use asthma medications, as well as other management tools. The RST is also available to do in-home evaluations to help find asthma triggers and supply tools and education on how to make your home asthma friendly.


Each of our offices has a full time integrated behavioral health provider (IBHP) readily available to our providers to assist with patient visits when behavioral health needs are identified. Our integrated behavioral health providers (IBHPs) are independently licensed social workers who can conduct in depth diagnostic assessments for our pediatric patients and deliver targeted interventions as indicated, as well as provide psychoeducation and support to their families. In addition, our IBHPs work closely with our referral specialists and care coordinators to help bridge care to our surrounding community mental health services when patients could benefit from specialty mental health services.

Telehealth Visits

Virtual visits are offered as a more convenient option for our patients to seek the treatment they need from the comfort of their home. Consults, Follow-up Visits and non-urgent sick visits can be scheduled as a virtual appointment instead of in person. Please note that virtual visits are at the discretion of the provider and you may need to be seen in the office if the provider feels a physical exam needs to be performed.

Care Coordination

Medical Home is a family-centered approach designed to meet the needs of children and youth while enhancing the care-giving capabilities of their families. Pediatric and Adolescent Medicine is your child's Medical Home.  The Care Coordinator addresses interrelated medical, social, developmental, behavioral, educational, and financial needs to achieve optimal health and wellness for children and their families.

We can assist you with resources for food, housing, transportation, and medical supplies.  We also have information to support your mental health, behavioral and developmental needs.  We encourage you to contact us with any concerns regarding  your child/children.

Meet our Care Coordinators

Renee Martin:

I was raised in Dartmouth, Massachusetts and earned my bachelor's degree of science in Human Development from Wheelock College in Boston. As a Certified Child Life Specialist, I came to work in Western Massachusetts, where I met my husband and where we decided to settle down. I was a busy stay-at-home Mom, substitute teacher, and PTO board member throughout the elementary/middle school years for our 2 boys until last summer when I joined Pediatric and Adolescent Medicine.  Outside of work, I am a shutterbug who likes getting creative cooking/baking new recipes (usually plant-based), is surrounded by music (inspiring and lyrical) and loves being outside (hiking, walking with friends, going to the beach). I have always been passionate about working with children and their families and I feel incredibly blessed to be part of the “PAM family”, as one of the Medical Home Care Coordinators.

Victoria Azevedo:

I was raised in Granby, MA where I continue to live with my husband in our small knit community. Originally I started off my career in early education where I worked as a preschool teacher at a childcare center. I decided to get into the medical field and graduated with my degree in Nursing in 2017. I have always been passionate about working with children, and my goal was to help families who had children with different abilities. Growing up I saw firsthand how rewarding yet challenging it can be to have a sibling with Autism. I fell into the care coordination role four years ago and have been truly blessed to be able to help advocate for our patients and families.