The health and safety of our patients has always been our top priority, which is why our practice has made some important changes that we want our patients to be aware of. We have increased the frequency and heightened the extent of the daily cleanings in both of our offices. We will be seeing patients for check ups and non-sick visits in the morning only, and sick patients in the afternoon only. We believe this is an effective step to protect our patients, and aligns with other practice’s plans in our area as well. Our check-in procedures have also changed temporarily. All patients with appointments in the WILBRAHAM office are required to call 413-596-5096 from their car to check in for their appointment once they are in the parking lot. Patients with appointments in the BELCHERTOWN office should call 413-323-1137 to check in from the parking lot. Please DO NOT enter the building unless you are asked to do so by a staff member. At this time we are only allowing one parent and one patient to attend the appointment. If you are waiting to hear from us regarding an appointment or are requesting a call back, please make sure that your phone accepts private numbers as some of our staff may be working remotely for the time being. If you are feeling ill and are scheduled for a well visit or non-sick appointment, please call the office before your appointment so that our staff can ask you some important questions. We appreciate your patience during this time.
Updated – Coronavirus Disease 2019
We continue to actively following advice form the CDC and Public Health Department and check them daily.
As a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
Do not hesitate to call if you think your child could have had an exposure and is sick. Please reference the following websites: