The health and safety of our patients has always been our top priority, which is why our practice has made some important changes that we want our patients to be aware of. We have increased the frequency and heightened the extent of the daily cleanings in both of our offices. We will be seeing patients for check ups and non-sick visits in the morning only, and sick patients in the afternoon only. We believe this is an effective step to protect our patients, and aligns with other practice’s plans in our area as well. Our check-in procedures have also changed temporarily. All patients with appointments in the WILBRAHAM office are required to call 413-596-5096 from their car to check in for their appointment once they are in the parking lot. Patients with appointments in the BELCHERTOWN office should call 413-323-1137 to check in from the parking lot. Please DO NOT enter the building unless you are asked to do so by a staff member. At this time we are only allowing one parent and one patient to attend the appointment. If you are waiting to hear from us regarding an appointment or are requesting a call back, please make sure that your phone accepts private numbers as some of our staff may be working remotely for the time being. If you are feeling ill and are scheduled for a well visit or non-sick appointment, please call the office before your appointment so that our staff can ask you some important questions. We appreciate your patience during this time.